Welcome to Auhand! These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchases.
1. Agreement
By placing an order with Auhand, you are entering into a legally binding agreement with us. You agree to provide accurate and complete information when making a purchase and to comply with all applicable laws and regulations.
2. Product Information
We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current.
3. Pricing and Payment
All prices listed on our website are in the currency specified and are subject to change without notice. By providing payment information, you authorize us to process and complete your order.
4. Shipping and Delivery
We aim to process and ship orders promptly, but delivery times may vary depending on factors beyond our control. We are not responsible for any delays or errors caused by shipping carriers. Please refer to our Shipping Policy for more information.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange eligible items within 30 days of the date of purchase, subject to our Return Policy.
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.
7. Intellectual Property
All content on our website, including text, images, logos, and trademarks, is the property of Auhand or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Auhand shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or the purchase of products from our online store.
9. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review these Terms & Conditions periodically for any updates.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
- Address: No. 207 Xuan Dinh Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
- Phone: +84 878564998
- AU Warehouse: 16/853 Nudgee Road, Northgate, QLD 4013, Australia
- AU Phone: +61 7 3267 0575
- Working Hours: Monday – Friday: 9 a.m. – 6 p.m.
- Email: [email protected]