CONTACT US

Thank you for choosing to contact Auhand. We value your inquiries and strive to provide prompt and helpful assistance. This Contact Us Policy outlines the methods through which you can reach our customer support team and the response time you can expect.

1. Contact Methods

You can contact us using the following methods:

  • Email: For inquiries, feedback, or assistance, please email us at [email protected]. Our team will respond to your email promptly.
  • Contact Form: Alternatively, you can fill out the contact form available on our website. Simply navigate to the “Contact Us” page and fill in the required fields. Click “Submit,” and our team will receive your message.

2. Response Time

We understand the importance of timely assistance. Our goal is to respond to all inquiries within 24 hours during our regular business hours. Please note that responses may be delayed during weekends and holidays.

3. Privacy and Security

Your privacy and security are important to us. Any personal information you provide when contacting us will be handled in accordance with our Privacy Policy. We will never share your information with third parties without your consent.

4. Frequently Asked Questions (FAQs)

Before reaching out to our customer support team, you may find the answers to your questions on our FAQs page. We have compiled a list of commonly asked questions to provide quick answers and assistance.

5. Feedback

We value your feedback and suggestions. If you have any comments, ideas, or suggestions for improvement, please don’t hesitate to let us know. Your feedback helps us enhance our products and services to better serve you.

Write Us​

Contact Information:

  • Address: No. 207 Xuan Dinh Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
  • Phone: +84 878564998
  • AU Warehouse: 16/853 Nudgee Road, Northgate, QLD 4013, Australia
  • AU Phone: +61 7 3267 0575
  • Working Hours: Monday – Friday: 9 a.m. – 6 p.m.
  • Email: [email protected]