Welcome to the FAQs page for Auhand. Here, we’ve compiled answers to some common questions about our products and services. If you don’t find the information you’re looking for, feel free to contact us directly at [email protected].
To place an order, simply browse our website and add your desired items to the cart. Proceed to checkout, where you’ll enter your shipping and payment information. Once your order is confirmed, we’ll process it promptly.
Currently, we only offer shipping to addresses within Australia (AU). We apologize for any inconvenience this may cause to our international customers.
After the order has been processed, please allow 6 to 10 business days for standard shipping delivery. Please note that shipping times may vary depending on the destination and any unforeseen circumstances such as weather delays or carrier issues.
For more details about our shipping Policy, please refer to our Shipping Policy page.
We accept returns within 30 days from the order date. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
For more details about our return policy, please refer to our Returns & Refunds Policy page.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
If you have any questions, concerns, or feedback, please don’t hesitate to contact our customer support team at [email protected]. We’re here to assist you with any inquiries you may have.