Privacy Policy

Welcome to Auhand! This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and purchase products from our online store. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when making a purchase, creating an account, subscribing to our newsletter, or contacting us. This information may include your name, email address, shipping address, payment information, and any other information you choose to provide.

2. How We Use Your Information

We use your personal information to process and fulfill your orders, communicate with you about your orders and account, send you promotional offers and newsletters (if you have opted in), and improve our website and services. We may also use your information to comply with legal obligations or protect our rights and interests.

3. Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or sending marketing communications. We may also share your information in response to legal requests or to protect our rights and interests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. This information helps us improve your shopping experience, analyze trends, and personalize content and advertising. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Choices

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving promotional emails from us by following the instructions provided in the email. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or orders.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Address: No. 207 Xuan Dinh Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
  • Phone: +84 878564998
  • AU Warehouse: 16/853 Nudgee Road, Northgate, QLD 4013, Australia
  • AU Phone: +61 7 3267 0575
  • Working Hours: Monday – Friday: 9 a.m. – 6 p.m.
  • Email: [email protected]