Terms and Conditions

Welcome to Auhand!
These Terms and Conditions (T&C) govern the use of our website and the purchase of products from our online store. By accessing or using our website, you agree to these T&C. Please read them carefully before making a purchase.

1. Agreement

By placing an order with Auhand, you enter into a legally binding agreement with us. You agree to provide accurate and complete information when making a purchase and to comply with all applicable laws and regulations.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee that product descriptions or other content on our website are error-free, complete, or current.

3. Pricing and Payment

All prices listed on our website are in the stated currency and may change without prior notice. By providing your payment information, you authorize us to process and complete your order.

4. Shipping and Delivery

We make every effort to process and ship orders promptly, but delivery times may vary due to circumstances beyond our control. We are not responsible for delays or errors caused by shipping carriers. For more details, please refer to our Shipping Policy.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return or exchange eligible items within 30 days from the date of purchase in accordance with our Return Policy.

6. Privacy

Protecting your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and share your personal information.

7. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Auhand or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Auhand shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website or the purchase of products from our online store.

9. Changes to the T&C

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon being posted on our website. We encourage you to review these T&C regularly for updates.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Address: No. 207 Xuan Dinh Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi City, 100000, Vietnam
Phone: +84 878564998
Business Hours: Monday – Friday: 9:00 AM – 6:00 PM
Email: support@auhand.com